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General Configuration
To set up your store configuration information in Tracepos, follow these steps:
- Open the General Configuration page in Tracepos. by clicking on settings to reveal the general configuration Tab
- Fill in the required fields and customize the settings according to your store’s information and preferences.
- Save the changes and ensure that the configuration is correctly applied.
Here is a detailed explanation of each field in the General Configuration page:
- Company Name (Required): Enter the name of your company. This field is mandatory and must be filled in accurately.
- Company Logo and App Logo: Upload your company logo and app logo to personalize the appearance of your store and app.
- Company Address (Required): Provide the physical address of your company, including street, city, and country. This field is mandatory and must be filled in accurately.
- Website: Enter the URL of your company’s website if you have one.
- E-Mail: Specify the email address that customers can use to contact your support team. For example, [email protected].
- Company Phone: Enter the primary phone number for your company, such as 08067139080.
- Other Phone No: If applicable, enter an additional phone number for your company. You can enter up to two phone numbers separated by a comma.
- Fax: If your company uses a fax machine, enter the fax number in this field. Otherwise, leave it as 0.
- Bank Name: Specify the name of your company’s bank, such as First Bank.
- Bank Account Name: Enter the account name associated with your company’s bank account, e.g., Tracepos Technologies Limited.
- Bank Account Number: Provide the account number associated with your company’s bank account.
- Reporting Period Start and Reporting Period End: Set the start and end dates for your company’s reporting period. These dates define the time range for generating reports within Tracepos.
- Return Policy (Required): Define your company’s return policy for products sold. For example, you can state that products sold in good condition cannot be returned. This field is mandatory and must be filled in accurately.
- Tax 1 Rate: Enter the tax rate for Tax 1. For example, VAT with a rate of 7.5%.
- Tax 2 Rate: Enter the tax rate for Tax 2. For example, a general tax with a rate of 5%.
- Default Sales Discount %: Specify the default sales discount percentage applied to sales transactions. If no discount is applicable, enter 0%.
- Type of Discount: Choose the type of discount to be applied, such as a flat rate.
- Tax Included: Specify whether taxes are included in the displayed prices.
- Sales Invoice Format: Select the format for sales invoices. For example, you can choose to use the last invoice count.
- Receivings Invoice Format: Choose the format for receivings invoices. For example, you can use the invoice count.
- Inventory Valuation: Select the method for inventory valuation. For example, you can choose the Weighted Average Cost (WAC).
- Cashiering Mode: Specify the cashiering mode for your store, such as decentralized.
- Calc Avg. Price (Receiving): Determine whether to calculate the average price during receiving.
- Show Store Address: Choose whether to display the store address on receipts and invoices.
- Show Stock Quantity: Specify whether to display the stock quantity of items on receipts and invoices.
- Disable Retail Sale: Choose whether to disable retail sale functionality in Tracepos. Selecting “yes” disables retail sale, while selecting “no” keeps it enabled.
- Disable Wholesale: Choose whether to disable wholesale functionality in Tracepos

